Back to Careers Full-time

Account Manager

Kuala Lumpur, Malaysia (Hybrid)

Polar Packet Sdn Bhd

About the Role

Builds and nurtures long-term client relationships and ensures smooth project execution. Acts as the main point of contact, coordinates internally, and ensures deliverables meet quality standards and deadlines.

Responsibilities

  • Serve as the primary point of contact for assigned clients
  • Build and maintain strong, long-lasting client relationships
  • Coordinate internally with technical teams to ensure project delivery
  • Monitor project progress and ensure deliverables meet quality standards
  • Identify opportunities for account growth and expansion
  • Handle client escalations and resolve issues promptly

Requirements

  • 3+ years of experience in account management or client success
  • Strong understanding of data services or technology consulting
  • Excellent interpersonal and communication skills
  • Proven ability to manage multiple client accounts simultaneously
  • Experience with project management tools and methodologies
  • Bachelor's degree in Business, Marketing, or related field

How to Apply

Email your application to talent@polarpacket.com

Include in your email:

  • • Name
  • • Location
  • • Contact Number
  • • Email
  • • Cover Letter
  • • Resume/CV (attached)
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